Description

Brentwood client in Northern CA is in need of several customer service individuals for a grand opening- this is a one day event! Hours: 4pm-10pm

This role entails working as support staff at the grand opening celebration of a large well-known retailer’s new location – attendees of the event will be the staff and executives.

Duties will include:

• Assist with Station Service and handing out items to guests. Water bottles, merch…

• Teamwork: Collaborate effectively with other staff members to ensure a smooth flow of service and address any guest requests or concerns.

• Customer Service: Interact with guests in a courteous and friendly manner, aiding as needed, and ensuring their overall satisfaction.

• Flexibility to assist where needed!

You will be on your feet the entire time, please plan accordingly. If you are interested in helping with the event, apply today!

Requirements • Role: Customer Service Representative

• Minimum of 1 year experience in a customer service role

• Proven ability in providing exceptional customer service

• Strong communication and interpersonal skills

• Ability to handle difficult customers with patience and professionalism

• Proficiency in using customer service software, databases, and tools

• Ability to think quickly and make decisions in challenging situations

• Excellent problem-solving skills

• A high level of attention to detail and organizational skills

• Ability to work well in a team and individually

• Willingness to learn and adapt to new technologies and procedures

• Flexibility to work in shifts, weekends, and holidays if necessary

• High school diploma or equivalent; higher degree in a relevant discipline will be appreciated. TalentMatch®

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