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Job Description

Social and Paid Media Platform Manager

The Future Begins Here

At Takeda, we are creating a future-ready organization that uses data and digital to meet the needs of patients, our people, and the planet.

We need your help to make this happen. Join our new Innovation Capability Center (ICC) in Bratislava, Slovakia.

In this role at our state-of-the-art center, you will have the opportunity to grow your skills and create solutions that will benefit patients around the world. Become the heart of our internal innovation engine.

At Takeda we unite in diversity!

Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.

The Opportunity

As the Global Platform Manager for Social & Paid Media publishing and monitoring capabilities working in the Digital Channels and Orchestration Platforms team, you will own and manage the design, development, enablement, and support of Takeda’s Social & Paid Media Technologies within a highly regulated environment. In this role, you will drive Takeda’s Data and Digital mission through the development and adoption of web capabilities that align to business needs, best practices as well as enterprise architecture principles.

Responsibilities

• Drive innovation and continuous improvement of Social & Paid Media capabilities in the form of standing up new platforms, tools, or system integrations according to business demand, prioritized use cases as well as enhancing the existing technology stack.

• Enable stakeholders (both within and outside of Takeda) to consume Takeda’s Global Social & Paid Media platform and capabilities.

• Oversee day-to-day operation of Social & Paid Media capabilities, including platforms and services, to ensure all components work reliably and securely.

• Socialize changes to existing and new capabilities, tools, components, and consumption models to stakeholders (both within and outside of Takeda) to drive omnichannel Social & Paid Media technology adoption and stakeholder satisfaction.

• Prioritize a global backlog to Social & Paid Media platform and product enhancements and operational needs and manage a DevOps Platform POD within our delivery center to deliver on the prioritized backlog.

• Ensure the Social and Paid media platform capabilities and associated features comply with Takeda’s compliance, regulatory and legal requirements.

ACCOUNTABILITIES

• Partner with global and regional stakeholders to understand business strategy and design solutions aligned to business needs.

• Develop and own the Social & Paid Media platforms capability roadmap driven by business demand and strategic imperatives.

• Own and deliver roadmap initiatives in partnership with internal and external stakeholders through agile delivery teams.

• Drive alignment of proposed solutions according to enterprise standards as well as alignment with Takeda architectural, security, privacy, and quality standards.

• Lead business case development process by designing and documenting proposed solutions in alignment with business demand.

• Provide technical and functional support for Social & Paid Media capabilities.

• Drive integration of Social and Paid Media data into Customer Experience Data Products, to drive Next Best Engagement with Customers.

• Understand and ensure platform capabilities and associated features comply with Takeda’s compliance, regulatory, and legal requirements related to social and paid media publishing and monitoring.

• Partner with DD&T and business stakeholders to enable the consumption of Social & Paid Media capabilities.

• Develop scalable services and platform operational/ governance processes to ensure smooth day-to-day operations in partnership with IT, business, and other key stakeholders.

• Act as the SME (tools, features and architectural consulting, provide insight to industry trends) for all Social & Paid Media projects and capabilities in collaboration with various stakeholders.

• Establish and institutionalize regular end-to-end KPI reviews for solution adoption, and continuous solution improvement process.

Requirements

• Bachelor's degree in Computer Science and/or Digital Marketing related fields or equivalent experience.

• 7+ years of relevant of experience implementing Social & Paid Media solutions at an enterprise level in a regulated environment.

• Knowledge of state-of-the-art web technologies including analytics.

• Experience with Social Media publishing and monitoring tools like Khoros, Sprinklr, Hootsuite, Meltwater, Zoho, Buffer, Agorapulse, etc.

• Able to engage with all levels of the organization and be proficient at building out clearly defined business requirements during discussions with stakeholders.

• Able to clearly communicate and foster alignment across all levels of the organization.

• Build strong cross-functional relationships with team members in the other enterprise functions like System Integrators, Enablement/Digital Leads, Enterprise Architects.

• Strong ability to build external partnerships with industry partners and suppliers.

• Strong understanding of digital marketing specialties including campaign execution, marketing automation and Social & Paid Media analytics.

• Strong experience of social media publishing and analytics in a large enterprise setup.

• Strong understanding of social media KPIs, analytics, and reporting.

• Experience of working with global teams and experience of working in international, multi-country, multi-cultural environments.

What Takeda Can Offer You

At Takeda, you may build your career, while contributing to better people’s lives. Expect trust driven culture built around Integrity, Fairness, Honesty and Perseverance. Joining ICC will give you access to high end technology, training and colleagues who will support your growth.

Salary

As a motivated employee, you should be compensated appropriately. The minimum salary for this position is € 3850 per month (full time), but your final remuneration package may be higher depending on your qualifications and experience.

Benefits

Here are a few benefits our employees are enjoying at Takeda. To get a full picture of what we are offering, follow this link (https://newcareer.visme.co/view/w43y3e8o-takeda-icc-bratislava-benefits-2023) .

• Cafeteria

• Medical - High standard medical care

• Bridge days

• Summer Hours

• Multisport Card

Your application and any and all conversations that occur with the recruiter, HR, and the hiring manager as part of that application will be treated in the strictest confidence.

#LI-Hybrid

Locations

SVK - Bratislava – Svatoplukova

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time