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Cotton Holdings Business Development Manager in Boston, Massachusetts

Business Development Manager

Department: Business Development

Employment Type: Full Time

Location: Boston, MA

Reporting To: Tim Flaherty

Description

Who We Are

24Restore, a division of Cotton Holdings, Inc. is a leading full-service disaster restoration partner for commercial and residential properties throughout New England, providing services that include fire restoration, water mitigation, mold remediation, asbestos abatement, and post-emergency reconstruction. Our operational excellence, bolstered by our top-tier operations team, allows us to consistently deliver high-quality results for our clients. With multiple offices across Massachusetts and Connecticut, we support a wide range of industries, including healthcare, hospitality, multi-family, and senior living, across an expansive service area.

Why Join Us

We offer an exciting opportunity for an ambitious and results-driven Business Development Manager to play a pivotal role in growing our client base, driving revenue, and expanding our footprint in the disaster restoration market. This role provides a competitive base salary, uncapped incentives, and the flexibility to work remotely after the training period. You will be part of a dynamic team that thrives on excellence and collaboration.

Compensation & Benefits

  • Attractive base salary plus lucrative, uncapped commission

  • Company car allowance and gas card

  • Comprehensive health insurance

  • 401(k) plan

  • Tuition reimbursement

  • Unlimited paid time off

  • Opportunities for career advancement within a rapidly growing company

What You’ll Do

As the Sales/Business Development Manager for 24Restore, your primary responsibility will be to grow our client portfolio and drive revenue across our disaster restoration services, focusing heavily on multi-family, hospitality, healthcare, and other commercial sectors. You will:

  • Drive New Business:

  • Leverage your existing book of business and actively prospect to expand into key verticals such as multi-family properties, healthcare, senior living, and hospitality.

  • Develop and execute a sales strategy to acquire new clients, focusing on establishing long-term partnerships.

  • Client Relationship Management:

  • Build and maintain relationships with property managers, facilities managers, and decision-makers in your territory.

  • Schedule and lead 2-5 in-person client meetings per week to foster connections and uncover client needs.

  • Revenue Growth:

  • Identify and pursue opportunities in fire, water, mold, and post-emergency reconstruction services, as well as capital projects like renovations.

  • Close deals by presenting tailored solutions that address client challenges, enhancing satisfaction and retention.

  • Collaborate with Cross-Functional Teams:

  • Work closely with operations, marketing, and project management teams to ensure seamless service delivery.

  • Collaborate with internal teams to align sales efforts with customer needs and project timelines.

  • Leverage Tools & Technology:

  • Utilize Salesforce CRM (transitioning to IFS) to manage your pipeline, track progress, and follow up with leads.

  • Maintain meticulous records of all interactions and activities within the CRM system.

Who We’re Looking For

We are seeking a high-energy, entrepreneurial, and results-oriented sales professional with a proven ability to close deals and grow revenue in a competitive market. The ideal candidate will have:

  • Qualifications:

  • 3+ years of B2B sales experience, preferably in disaster restoration or adjacent industries (e.g., commercial landscaping, property management services).

  • A successful track record of building and maintaining client relationships with key decision-makers, including property managers and facilities managers.

  • Experience with CRM tools (Salesforce preferred) and a strong ability to manage a pipeline of opportunities.

  • A "hunter" mentality, with a drive to seek out new business and expand existing accounts.

  • Strong negotiation skills and the ability to close deals that align with both client needs and company goals.

  • Self-motivated with the ability to thrive in a remote role, managing time and responsibilities effectively.

  • Competencies:

  • Excellent communication and presentation skills, both verbal and written.

  • Highly organized and detail-oriented, capable of managing multiple tasks in a fast-paced environment.

  • Ability to travel within the New England area, with a primary focus on Connecticut, and occasionally nationwide as needed.

  • A strong work ethic, resilience, and a drive for personal and professional success.

Disclaimer:

This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.

Equal Opportunity Employer/Veterans/Disabled

Cotton is proud to be an Equal Employment Opportunity, Affirmative Action, Veterans, Disabled and LGBTQ employer. Cotton promotes a respectful work environment of inclusion and is committed building teams that represents a variety of backgrounds, perspectives, skills, and experiences.

Applicants requiring reasonable accommodation with job search, or the application process should notify the Human Resources Department at 877-511-2962.

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