This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2293087 Title: Sr HR Metrics Analyst

Location: Statewide Multi Use, ID

About Lamb Weston

We love making fries almost as much as you like eating them! Since the 1950\'s, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it\'s our business to see the possibilities in potatoes and people.

We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow.

We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you\'d expect from the most inventive potato company in the world!

Join Lamb Weston! We bring the world together with our fries.

Job Description Summary

This role is an integral part of the Lamb Western HR Service Center Team. The right candidate will be developing and creating comprehensive tools and technical builds that allow raw data to be transformed into business insights to be used for HR reporting to Senior Leadership team (SLT) and COEs.

The scope of work shall be to translate the metrics and reporting required by SLT and COEs and work backwards along the strategic thought chain to convert it into structured, reliable, and efficient data builds. The right candidate will be required to use business acumen to arm the SLTs with the ability to answer important organizational questions and identify underlying themes and patterns that can aid decision making and drive the future organizational policy and strategic direction.

Job Description

Core Job Duties

• Provide employees with an exemplary customer centric experience resulting in the highest level of customer satisfaction.
• Demonstrating ownership of the customer experience, managing service and resolution expectations.
• Working with appropriate resources to ensure compliance with all applicable state and federal laws.
• Responsible for creating and maintaining desktop instructions, Standard Operating Procedures, and other documentation in the Case Management system. Manage time-sensitive material and version control to ensure documents are in place and timely for use by the larger Service Centre team in efficient discharge of their duties.
• Participate in systems modifications and upgrades, identify requirement changes, end-user testing, training and implementation related to area of subject matter expertise.
• Identify and correct erroneous data and processes and proactively strive for continuous improvement and process optimization across HR Service Centre to reduce or minimize data errors.
• Other projects, tasks and duties as assigned from time to time.

Specific Job Duties - Reporting and Insights (Build)

• Ability to interact with Business Leaders and SLT to translate business language into technical requirements.
• Own end to end project from design, development and delivery of analytics solutions which includes dashboards development, data engineering and data science activities.
• Demonstrate the value of analytics across business units, build strong relationships and partnerships.
• Leverage excellent written and oral communication skills to express complex technical concepts effectively, both verbally and in writing.
• Partner and work cohesively in the complex matrixed structure with multiple strategic stakeh lders.
• Including SLT, COE leaders, Insights lead, Reporting and Insights (Run) specialist, People and Insights lead, Governance and CI lead, etc.
• Ability to work effectively with people of many different disciplines with varying degrees of technical experience
• Manage conflicting priorities and work with single minded focus.
• End user thinking while developing KPIs

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Basic & Preferred Qualifications

Skills

Hands on experience in Business intelligence or Data Engineering skills.

Excellent customer service, interpersonal and conflict management skills.

Calm, composed demeanor to deal with multiple and at times conflicting priorities.

Demonstrated empathy and care with an open, customer centric mindset when resolving customers inquiries.

Critical thinker, problem solver with a professional, \'Can do it\' attitude.

Effective communication, trouble shooting skills.

Ability to work independently with strong time management and organization skills and the ability to thrive, and work with others in a team-based, start-up environment.

Consistently