Overview

We are seeking a dedicated and compassionate Patient Access Specialists to join our Children's Connect team. Your role is crucial in facilitating positive patient experiences and maintaining efficient operations within the healthcare facility. Children’s Connect is a healthcare contact call center, located in the Children’s Pavilion in downtown Boise.  We are the gateway to our pediatric patient’s healthcare experience. We provide a variety of services which include, phone scheduling and pre-registering patients for clinics. 

Schedule

• Monday-Friday, 40 hours/week: 8am-4:30pm

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients via phone

• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates via phone

• Use a variety of technologies, tools and resources to support departmental workflows

• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.

What’s in it for you

A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.

*St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

Default: Location : City Boise

Category Admin/Clerical/Customer Support

Work Unit Patient Access Registration Childrens Pavilion

Position Type Full-Time

Work Schedule DAY

Requisition ID 2024-89527

Default: Location : Location US-ID-Boise

Work Location : Name 305 E Jefferson St, Boise, Idaho Elks Children's Pavilion