Executive Director of Growth Marketing and Business Development

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Executive Director of Growth Marketing and Business Development working hybrid in Bogota, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll be Doing

Are you looking for an opportunity to impact a global business? In this role, you’ll ensure marketing and sales goals are exceeded, including facilitating the resolution of process, operational, and marketing challenges through cross-functional partnerships. You’ll lead the marketing team strategies and initiatives that align with our business objectives by industry and drive sales pipeline with the sales team leading the Business Development Sellers Team in charge of finding prospects, following up on marketing activities and growing current business opportunities. If you're seeking a role where you’ll spearhead marketing and sales efforts to attract and retain clients, this is it

You’ll report to the Vice President of Growth & Marketing. You’ll impact the business through your client relationships, team building, leadership development, and marketing acumen.

During a Typical Day, You’ll

• Partner with corporate resources to align marketing strategies with the Sales Department, including technology and Demand Generations solutions.

• Build a successful Lead Development team that follows up on arriving leads and prospects new accounts. Works with the sales team on account plans and growing the current opportunities of our client base and keeping our own databases updated. You will also provide the right incentive-compensation plan for the Lead Development team, based on newly identified opportunities.

• Provide leadership and development of high-performing Business Development teams through the full lifecycle of the employee.

• Drive the optimization of learning and marketing technology tools, and manage the utilization of technology to link leadership, learning initiatives, and marketing campaigns to performance.

• Partner with executive leadership to identify performance and marketing needs, developing and implementing strategies and tactics.

• Identify solutions and initiatives to create organizational and marketing effectiveness.

• Collaborate effectively with consultants, vendors, and professional resources to enhance the organization's capability and marketing reach.

• Build capability by developing a strategy to support the design, customization, and delivery of leadership and marketing development programs

What You Bring to the Role

• Post Graduate degree in Business and 10 years of experience with a bachelor's degree in Business, Economics, Industrial Engineering, or similar.

• Experience in managing Business Development teams and marketing initiatives aligning with company strategies and values.

• Strong understanding of marketing & sales principles, strategies, and tools, with the ability to develop and sell marketing products to potential clients.

• Exceptional consulting, influencing, interpersonal, and communication skills—both written and verbal.

• Significant organizational skills, and user knowledge of database and marketing systems.

• Possess contract negotiating capabilities to help build potential partnerships, and be able to bring staff, key influencers, and marketing stakeholders together to work in concert.

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• Ask us about our paid time off (PTO) and wellness and healthcare benefits

• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/?manual for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Hybrid

Title: Executive Director of Growth Marketing and Business Development

Location: Colombia-Distrito Capital de Bogota-Bogota

Requisition ID: 03YQM