Description

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A The Role: Provide day-to-day system-level support of multi-user applications, including installation, design, configuration, deployment, maintenance, and support. Responsibilities: Supports and maintains applications associated with the collection, retrieval, accessibility, and usage of data for internal department planning and activities. Performs basic configuration, setup, and updating of application, including table definitions and access control. Enters and ensures validity of data entered into established tables, fields and system databases. May build and produce reports using query and flexible reporting tools to meet the requirements of business management and staff. Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes. Serves as an Information Technology liaison with external vendors to improve customer service and reduce issues within the IT environment. Sets up user accesses and trains users on application. Recommends changes in applications development, maintenance, and system standards. Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues. Demonstrate creativity in analyzing issues, determining application testing and in recommending solutions to complex IT scenarios. Performs user administration duties as needed, included but not limited to account activation, termination, and local system administration Resolves and tracks simple and complex end user software/hardware computer problems, and identifies technology needs that will improve business processes. Maintains documentation and inventory of all systems.

Regular attendance is essential for successful performance in this role. Responsible for responding to, documenting, and resolving service tickets in a timely manner according to applicable service level agreements (SLAs). May have responsibility in gathering requirements, analysis, application design, programming and documentation of client/server applications and reports in a network environment. Recommends changes in application development and maintenance. Reviews and makes recommendations for improvements to Management Information Systems (MIS). Maintain current knowledge of relevant te hnologies and business processes, including Windows and VMWare What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Employee Discount Meals Free Bus Passes Reimbursement of Colorado Gaming License fees Free Covered Employee Parking.

Salary Range: $70,000 - $75,000

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you! Qualifications

Experience 2 years: Experience specializing in computer systems hardware/software repair (preferred) Extensive knowledge of Aristocrat CMS, preferred (preferred)

At Bally's Corporation, we are committed to promoting equal opportunities in employment and working conditions.

We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on any status protected by the laws or regulations in