Join our YMCA customer service team andCHANGE LIVES, INCLUDING YOURS.

As aMember Services Representative,you will serve as the face of our YMCA, delivering exceptional service to our members, guests and program participants. This job is located at our Main location at 1608 N. Washington Street in Bismarck.

Emily Lee, a Member Services Representative and Supervisor on Duty said, "I love my job because it offers flexibility so I can continue to be a mom. I love the connections I have made with members as well as helping others achieve their goals!"

In this role, you can look forward to:

• Welcoming members and guests with a warm smile, using their names, and expressing gratitude for their patronage.
• Asking questions, using active listening and providing facility tours to help prospective members find the perfect membership and program options.
• Building relationships with members, fostering connections within our YMCA community.
• Utilizing our operations software for member check-ins, program and membership registration, and payment processing.
• Staying knowledgeable about all YMCA and Family Wellness programs and services to assist members effectively.
• Handling membership and safety concerns, addressing any issues promptly and appropriately.

Part Time:

• Monday-Friday, 12:30 pm-4:30 pm
• Saturday and Sunday, 2:00 pm-7:30 pm

You'll enjoy a fun, flexible, rewarding work environment and aFREE YMCA Membership!

The YMCA is a powerful non-profit association of men, women, and children joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. We offer awide variety of programming, childcare and wellness opportunities to individuals and families of all kinds.

We are proud recipients of the Prairie Business Magazine 50 Best Places to Work award from 2018 to 2023, which recognizes ND, SD and MN employers who are nominated by their employees.