ROLES & RESPONSIBILITIES

Summary:

Responsible for ensuring our products meet the established standards of quality including reliability, usability and performance required for distribution and the market.

Core job responsibilities:

Main responsibilities:

• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable

• Establish quality objectives of the department. Develop continuous improvement of staff and operation to achieve high performance and productivity. Summarize and report to the management on QA operations (KPI, S&OP)

• Manage and oversee the development and implementation of quality assurance procedures, processes and standards to ensure alignment to global Abbott quality policy and local regulatory guidelines

• Recommend improvement on policies, practices and processes to ensure the attainment of product quality standards to comply with all GSP/ISO standards and principal’s requirement

• Evaluate QA system at warehouse as per requirements from principals including: ISO 9001:2015, GxP or BOD. Participate and assist the management in any principal audit

• Coordinate with warehouse and other departments to prepare for the internal audit, external audit, and QA monitoring

• Monitor, evaluate and deliver quality inspection report of non-conformity activities of Logistics

• Provide specialist technical advice and support to management and staff on quality assurance matters in accordance with established policies, procedures and legislative requirements

• Direct and train QA Staff to strictly follow the procedures and work instructions of the Company and department. Monitor daily operation of QA department

• Train new QA Staff, logistics staff to comply with GxP, SOP, product knowledge, product safety and hygiene, operation guideline, etc.

• Work closely with customer service to understand customer’s complaint regarding to the quality matters, cooperate with other department and principal for a quickly corrective and preventive action

• Quality visits top customers/ Quality evaluation Direct Agency

• Certify Suppliers regarding to product quality

• Submit reports based on actual activities to BOD for regular reviewing

• Carry out other tasks as assigned by the management

• Provide leadership, guidance and expertise to the entire team within a dynamic matrix organization. Work with the team to ensure ongoing development of their expertise, quality execution and achievement of career goals.

• Supervise the work of the entire team and provide feedback and counsel to improve efficiency and effectiveness as well as career road map

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

Work Experience :

• Prior experience in Quality Assurance field with food/ milk (nutrition) / pharmaceutical background are preferred

• At least 2-year experience at Manager level with significant achievements

Core Skill Requirement:

• Strong communication and analytical skills, good partnering with stakeholder

• Able to work under pressure to provide quick support for adhoc requests

MINIMUM EDUCATION REQUIRED

• Bachelor’s Degree

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com