Job Description

As an HCM Consultant on this team, you will be responsible for supporting Fusion applications (any HCM modules). You will engage customers to understand and map their business processes, design, and develop solutions using Oracle Fusion tools, create technical design documents, and perform unit testing with a comprehensive business flow in mind. You will collaborate with team members and communicate with business stakeholders.

Career Level – IC3 / IC4

Career Level - IC3

Responsibilities

• You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications.

• You are willing to work evening and night shifts on a rotation basis.

• Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.

• You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills.

• You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively.

• You have excellent communication skills. You can clearly explain complex technical concepts.

As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Minimum Qualifications

• 6+ years of experience with Oracle HCM Cloud product / solutions.

• Expertise in implementing and/or supporting Oracle Fusion HCM Applications.

• Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, ORC etc.

• Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists.

• Excellent organizational and problem-solving abilities, capable of developing and adapting action plans.

Preferred Qualifications

• BE, BTech, MCA or equivalent preferred.

• Other qualifications with adequate relevant experience may be considered.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer