Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

“We deliver innovative treatments to improve the lives of individuals suffering from neuropsychiatric, neurologic and other disorders”

Intra-Cellular Therapies Inc. is a publicly traded biopharmaceutical company headquartered in New York City. Founded on Nobel-prize winning research, we launched our first commercial product in CNS in 2020 and received approval for an expanded indication in 2021. Currently celebrating our 22nd anniversary, we have a strong pipeline with projects in preclinical development stage through Phase III. We celebrate science, welcome curiosity, expect collaboration and demand integrity and respect in all we do, create and deliver.

The Senior Manager, Sales Operations - Incentive Compensation (IC) is a highly visible role within the Sales organization. The individual in this role will utilize their analytical expertise and communications skills to provide guidance to departmental decision-makers on topics specifically related to Incentive Compensation, and other areas as needed. This individual will be responsible for daily oversight of the Sales Teams Incentive Compensation plans: NSS, NSSO, NSR, ISS, SAM, and others along with contests and year end awards. This role will be the main point of contact for internal and external partners and will be responsible for reporting results and weekly trends back to leadership. Additionally, this role will be exposed to and participate in many of the other Sales Operations functions supporting a pharmaceutical salesforce including but not limited to reporting, analysis, systems, and productivity.

Job Responsibilities

• Responsible for creating and processing Quarterly IC Results for all sales teams, including IC Committee presentation materials for Senior Director, Sales Operations

• Responsible for creating and submitting payroll file to HR for all IC payments including award trip

• Collaborate with IC Partner on weekly analysis and confirm data shown in field portal is accurate

• Ensure all quarterly IC eligibility being applied to IC payouts is accurate

• Responsible for processing IC data on regular and timely basis for field communication purposes with internal stakeholders (Sr Dir of Ops)

• Participate in discussions around Incentive Compensation Plan design and contest design, and responsible for generating meeting minutes

• Responsible for housing all IC results in one location for historical purposes

• Responsible for leading IC vendor to deliver weekly, monthly, quarterly, and yearly deliverables

• Be the main point of contact for field leadership when there are questions regarding Incentive Compensation

• Partner with commercial and non-commercial departments for development of IC plan and reporting

• Monitor IC dashboards for accuracy whenever data is published

• Occasional travel is required to Sales Meetings and to vendor headquarters

• Complete all company and job-related training as assigned within the required timelines

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Job Requirements

• Bachelor degree required

• Minimum of 5 to 7 years of work in the life science industry within sales operations

• At least 3 years or more of direct Sales Operations experience in incentive compensation processing and design

• Highly proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint)

• Experience leading/managing vendors in the life science industry

• Experience working in a matrix environment, with the ability to manage multiple customer needs and working on projects that run simultaneously and are interdependent

• Excellent oral and written communication skills

• Ability to work in a fast-moving, dynamic, small-company environment and effectively collaborate cross-functionally with both internal and external customers

• Demonstration of a high level of character and ethics to support company values.

• Must be able to perform all essential functions of the position, with or without reasonable accommodation.

Intra-Cellular Therapies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other legally protected status.

Senior Manager Sales Operations - Incentive Compensation - Base Salary Range $120,000 - $140,000

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