Position Information

Posting Number 20112951

Position Title Assistant Director of Operations

FTE 1.0

Position Type Staff

Department Student Financial Aid

Position Summary Information

Job Summary/Basic Function

About This Role:

Reporting to the Senior Compliance Officer, the Assistant Director of Operations is responsible for ensuring the effective administration of financial aid programs for all students. This role involves directing the development, planning, implementation, and evaluation of office operations and processes by providing guidance to staff within the operations team. Lamar University is committed to fostering a culture where students, faculty and staff of all backgrounds can learn, work, and serve.

What You’ll Do – Position Responsibilities:

• Supervises assigned team of Financial Aid Specialist

• Ensures the operations team’s successful results while promoting team dynamics through

active participation and leadership

• Oversees staff and resource management, reports and program reviews

• Ensures compliance with university and funding agency requirements and student financial aid applications.

• Evaluates financial aid applications for both returning and newly admitted students using

federal and institutional guidelines and methodologies

• Participates in the formulation of financial aid policies and procedures and provides support

and back up for veteran reports and programs.

• Collaborates with the Student Aid leadership team to determine yearly and intermittent

goals/objectives are designed, measured and effectively lead.

• Provides and analyzes information in the Student Information System (Banner) and CRM

(Ellucian), for management purposes by producing reports as needed.

• Maintains competency and professional currency through self-directed professional reading,

developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as requested by office leadership.

• Assists with the planning and execution of special programs and projects.

Key Competencies:

• The ability to maintain up-to-date knowledge of federal, state, and institutional financial aid regulations.

• The ability to utilize data to inform decision-making and strategic planning.

• The ability to direct the development and implementation of office operations and processes.

Physical Requirements:

• Works in an office environment for 6 to 8 hours

• Work is normally performed in a typical interior work environment that does not subject the employee to any unpleasant elements.

• Occasional lifting, pushing, climbing, and pulling may be required.

• Work environment involves minimal exposure to physical risks.

• Occasionally lift 10-15 pounds

Job Conditions:

• Office environment with controlled temperature. Moderate exposure to noise.

Who We Are:

Lamar University is an accessible global university for life-long learners with a passion for broad-based community engagement. As a vital contributor to the socioeconomic wellbeing and resilience of the Gulf Coast region, our expertise is recognized locally and beyond. Lamar University is home to more than 17,000 students and is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 100-degree options and a community that cares, Lamar students are always proud to be Cardinals.

Lamar University is committed to fostering a culture where students, faculty and staff of all backgrounds can learn, work, and serve.

Benefits:

• Health, dental & vision insurance

• Life insurance

• State of Texas Retirement plans

• Tuition covered at 100% for employees, spouses and/or eligible dependent.

• Paid time off – vacation, sick, and holidays.

To see more information about the available benefits, please visit: Insurance – Lamar University (https://www.lamar.edu/faculty-staff/human-resources/insurance.html)

Minimum Qualifications

• A Bachelor’s degree is required.

• Minimum three years’ proven work experience in process operations management, preferably in financial aid, and/or finance.

• Excellent written and verbal communication skills to interact effectively with students, parents, staff, and external agencies.

• Competency and proficiency using technology

  EEO Statement

Lamar University is An Equal Opportunity Employer

Veteran's Preference Statement

Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.

Preferred Qualifications

• Financial aid experience preferably in higher education or compliance including one-year supervisory experience

• Extensive financial aid knowledge of Title IV and state aid regulations

• Experience with Ellucian Banner database

  Security Sensitive Statement

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Salary Commensurate

Work Hours

Application Information

Posting Date 07/26/2024

Close Date 10/25/2024

Open Until Filled No

Special Instructions