Administrative Assistant 4

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Administrative Assistant 4

Salary

Depends on Qualifications

Location

Baton Rouge, LA

Job Type

Classified

Job Number

LDI-2025-17

Department

Insurance-Commissioner of Insurance

Opening Date

03/28/2025

Closing Date

4/7/2025 11:59 PM Central

• Description

• Benefits

• Questions

Supplemental Information

This vacancy is located in the Office of Consumer Advocacy & Diversity.

The ideal candidate possesses the following competencies:

Core Competencies:

• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Preferred Competencies:

• Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

• Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

• Demonstrating Business Acumen: The ability to understand how the organization operates to achieve its objectives.

• Demonstrating Persistence: The ability to achieve goals by overcoming adversity.

• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

• Networking: The ability to intentionally develop or maintain relationships with internal partners, external partners, and professional contacts.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact:

Phillip Donagriche

Louisiana Department of Insurance

P.O. Box 94214

Baton Rouge, LA 70804

Phillip.Donagriche@ldi.la.gov

The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Three years of experience or training in clerical work.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Concepts

Function of Work:

To provide secretarial support for a high-level manager or low- to mid-level administrator, and in some cases, subordinate staff of that individual.

Employees perform duties independently and exercise a high degree of independent judgment and initiative in determining the approach/action to take in non-routine situations.

Level of Work:

Advanced.

Supervision Received:

General from a high-level manager or low- to mid-level administrator.

Supervision Exercised:

May supervise 1-2 lower-level personnel.

Location of Work:

May be used by all state agencies.

Job Distinctions:

Differs from Administrative Assistant 3 by the presence of responsibility for serving as secretarial support to a high-level manager or low- to mid-level administrator.

Differs from Administrative Assistant 5 by the absence of responsibility for serving as special assistant to a classified/unclassified executive or high-ranking classified administrator.

Examples of Work

Responds to requests for information; may require interpretation of department rules and regulations.

Independently composes and types correspondence involving complex, sensitive, and non-routine matters.

Represent supervisor in various matters, providing input, and possibly exercising signature authority.

Serves as liaison between supervisor and staff members.

Assesses importance of issues or conflicts, and briefs supervisor.

Compiles and types special reports by selecting relevant information from a variety of sources such as reports, documents, correspondence, electronic files, etc.

Prepares materials needed for meetings, such as agendas, handouts, binders, etc.

May attend meetings and transcribe minutes.

May type contracts, secure appropriate signatures, and track contracts through the approval process.

Monitors expenditures and ensures adherence to budgetary commitments in accordance with established policies.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

* Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

  01

  ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.

• 1= I have no experience and/or am uncomfortable accepting direction

• 2= I have limited experience or require assistance to accept direction

• 3= I can accept direction

• 4= I can accept directions and help others improve their ability to accept direction

  02

  ADi: Explain your rating by providing specific and relevant examples in the box below.

  03

  AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.

• 1= I have no experience and/or am uncomfortable acting with ethics and integrity

• 2= I have limited experience or require assistance to act with ethics and integrity

• 3= I can act with ethics and integrity

• 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity

  04

  AEI: Explain your rating by providing specific and relevant examples in the box below.

  05

  CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

• 1= I have no experience and/or am uncomfortable communicating effectively

• 2= I have limited experience or require assistance to communicate effectively

• 3= I can communicate effectively

• 4= I can communicate effectively and help others improve their communication

  06

  CE: Explain your rating by providing specific and relevant examples in the box below.

  07

  DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.

• 1= I have no experience and/or am uncomfortable displaying professionalism

• 2= I have limited experience or require assistance to display professionalism

• 3= I can display professionalism

• 4= I can display professionalism and help others improve their ability to display professionalism

  08

  DPf: Explain your rating by providing specific and relevant examples in the box below.

  09

  FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.

• 1= I have no experience and/or am uncomfortable focusing on customers

• 2= I have limited experience or require assistance to focus on customers

• 3= I can focus on customers

• 4= I can focus on customers and help others improve their ability to focus on customers

  10

  FC: Explain your rating by providing specific and relevant examples in the box below.

  Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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