Join the team that is revolutionizing health care – BayCare Health System

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Title: Guest Services Specialist

Facility: Bartow Regional Medical Center

The Guest Services Specialist is responsible for the following:

• Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community

• Must possess advanced computer skills

• Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

This role is hospitality-focused and critical to support a positive experience for each guest.

Required specific skills include:

• self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.

• Must successfully complete OLC training modules as assigned within 12 months.

• Required Experience is 1 year Related field and 2 years Customer Service.

BayCare offers a competitive total reward package including:

• Benefits (Health, Dental, Vision)

• Paid time off

• Tuition reimbursement

• 401k match and additional yearly contribution

• Yearly performance appraisals and team award bonus

• Community discounts and more

• AND the chance to be part of an amazing team and a great place to work!

Minimum Qualifications:

Required Experience

• 1 year Related field and 2 years Customer Service.

Education:

• HS Graduate or Equivalent GED required

• Associate's Degree preferred

• Health science specialization preferred

Location: Bartow, FL

Status: PRN (AS NEEDED)

Shift Hours: Varies

Weekend Work: Every

Equal Opportunity Employer Veterans/Disabled

Position Guest Services Specialist

Location Bartow Medical Center | Business and Administrative | PRN

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