Introduction

"AIOps for IBM Z® is a powerful technology approach that combines automation with artificial intelligence (AI) and machine learning algorithms. Tailored specifically to streamline mainframe systems management and operations, it uses automation to detect and analyze events and anomalies within complex IT environments.

It is crucial for companies facing the challenges of intricate IT environments, as it streamlines operations and enables quick issue resolution. By swiftly identifying potential issues, isolating problems, analyzing root causes and expediting issue resolution, AIOps for IBM Z allows teams to focus more effectively on driving business outcomes.

https://www.ibm.com/z/aiops

Your Role and Responsibilities

As the Product Manager, your primary role will be to own the strategy and execution of IBM Z AIOps portfolio of products. This entails managing the entire product lifecycle and ensuring financial success. You'll be at the forefront of leading products with open-source technologies like Ansible, Zowe and integration with other open-source technologies. Your leadership will be pivotal in driving this, collaborating closely with cross-functional teams and various business units to achieve our objectives.

• At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

• Required Technical and Professional Expertise

• Proficiency in product management principles, including market analysis, product roadmap development, feature prioritization, and stakeholder management, is essential for effectively managing the testing portfolio.

• Understanding of AI methodologies, software development lifecycle, quality assurance processes, and relevant technologies

• Strong leadership skills to inspire and motivate cross-functional teams, drive collaboration, and foster a culture of innovation and continuous improvement.

• Excellent communication skills to articulate the value proposition of AIOps solutions, communicate product requirements, and effectively engage with stakeholders at all levels.

• Ability to understand customer needs, gather feedback, and incorporate customer insights into the development and enhancement of AIOps solutions to ensure customer satisfaction.

• Proficient project management skills to effectively plan, organize, and execute initiatives, manage resources, timelines, and budgets to achieve project goals.

Required Technical and Professional Expertise

• Required Technical and Professional Expertise with relevant experience of 10-20 years:

• 10+ years professional experience in product management principles, including market analysis, product roadmap development, feature prioritization, and stakeholder management, is essential for effectively managing the testing portfolio

• Bachelor's degree in design, Human-Computer Interaction, or equivalent certification

• In-depth knowledge and experience within a relevant design discipline (User Research, User-Experience Design, Visual Design, Interaction Design)

• Understanding of AI methodologies, software development lifecycle, quality assurance processes, and relevant technologies

• Strong leadership skills to inspire and motivate cross-functional teams, drive collaboration, and foster a culture of innovation and continuous improvement.

• Excellent communication skills to articulate the value proposition of AIOps solutions, communicate product requirements, and effectively engage with stakeholders at all levels.

• Ability to understand customer needs, gather feedback, and incorporate customer insights into the development and enhancement of AIOps solutions to ensure customer satisfaction.

Preferred Technical and Professional Expertise

• Candidates having Systems exposure and especially with IBM Z/Mainframe Systems are preferred

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.