Job/Position DescriptionThe HHSC Medicaid CHIP Services (MCS) division seeks a highly qualified candidate to fill the position of Director of Strategic Operations and Special Projects. MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCSand#146;s mission by ensuring that MCCO meets statutory requirements and implements audit recommendations within prescribed timeframes. The Director of Strategic Operations and Special Projects will collaborate with staff across MCCO and MCS to identify areas of efficiency and process improvement for the MCCO department. The position reports to Deputy Associate Commissioner of Managed Care Contracts and Oversight.The ideal candidate must be highly competent and thrive in an environment that highlights the ability to plan many different kinds of operational activities; engage in and foster teamwork to achieve goals; achieve excellence through high professional standards and personal accountability; maintain curiosity to continuously grow and learn; use critical thinking for effective execution; and maintain integrity to do things right even when doing what is right is not easy.The Director of Strategic Operations and Special Projects performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. Work involves driving organizational excellence through our projects, people, and processes to include establishing the strategic plan and goals and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining vendor contractual compliance and monitoring staff oversight activities; coordinating and evaluating program activities and/or business functions; and provides consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. Contributes to the development and continuous improvement of services, policies, processes, and programs delivered. The Director of Strategic Operations and Special Projects must be an excellent and resilient leader who thinks critically and can discover the most efficient ways to collaboratively safeguard and augment the efficiency of MCCO's operations to facilitate development and long-term success. This position supervises the work of others under minimal supervision, and with extensive latitude for the use if initiative and independent judgement.Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs duties as assigned. (40%) Directs the performance of a variety of functions within MCCO, to include training, special projects, network adequacy, technical training, research, planning, policy, bill analysis and legislative implementations, program assessment, and administrative activities, and/or business functions; and identifies need for changes. Must work with MCCO and various department leaders across the agency to ensure MCCO's work with the other departments is operating efficiently.(30%) Develops and establishes goals and objectives consistent with the agency's strategic plan. Develops policies, procedures, and guidelines and monitors compliance. Develops and oversees the implementation of long-range and short-term plans. Reviews and provides recommendations as to department impact and implementation of results of special investigations, internal audits, research studi https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=613943 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.