Job Description

As a Revenue Cycle Architect with Oracle Health you will consult with clients on system changes and enhancements and ongoing system maintenance. You will provide client partners solution troubleshooting and knowledge transfer along with developing and maintaining relationships with clients to provide appropriate escalation of issues, solution knowledge and engagement support. As a Solution Architect you will resolve escalated problems and issues using solution knowledge and expertise, as well as, resolve client concerns raised during installation, operation, maintenance or solution application and performed test script execution.

• Assist with issue research and troubleshooting

• Participate as needed with Oracle Health IP to understand issue depth and help resolve and determine a viable path forward

• Collaborate with consulting counterparts

• Perform troubleshooting audits through backend queries

• Cultivate and build relationships with VA CPAC Leaders/Managers/End-Users

• Identify barriers and blockers that impede workflow adoption

Required Qualifications

• At least 3-5 years total combined related work experience and completed higher education, including:

• At least 1 year healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience

• At least 3 years additional work experience directly related to Oracle Health (Formerly Cerner) Patient Accounting

• Able to be federally cleared

• Technical depth of writing basic patient accounting queries

• Ability to review previously built Oracle Health configurations

• Technical system troubleshooting

• 0-25% Travel

Career Level -IC2

Responsibilities

People Responsibilities:

• Seek to understand disagreements between client, ensure all perspectives are heard and facilitate a plan for resolution.

• Delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks. Identify associates and team priorities based on business direction and adjust when needed.

• Lead by example and share knowledge and experiences with associates and support team. Create a respectful work environment where you advocate for Oracle Health, create accountability and recognize accomplishments.

• Provide timely feedback to encourage success, ensure accountability and connect opportunities for Oracle Health associates' development.

Expectations

• Perform other responsibilities as assigned

• If located in the greater Kansas City metro area the selected candidate's working environment will be Hybrid.

• Willing to work additional or irregular hours as needed and allowed by local regulations

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Candidates located in the greater Kansas City metro area * highly preferred

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $27.02 to $54.13 per hour; from $56,200 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer