We are looking for a Technology Specialist – Modern Work, specialising in Modern Work solutions, you will act as a technical thought leader working with the Modern Work Digital Solution Area Specialists to accelerate technical execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.

You will also have an opportunity to work collaboratively across teams while living our shared Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for Modern Work products, engaging with technical decision makers, leading sales strategy, and delivering customer satisfaction, we invite you to learn more about the Technology Specialist role and the value this role bring to our customers, partners, and one another, every day.

Microsoft’s mission is to empower every person and every organisation on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realise our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

WHAT YOU DO

• Engage with the Modern Work Digital Solution Area Specialist to serve as a technical thought leader and accelerate technical execution across Modern Work products.

• Proactively identify and engage with key customer technical decision makers and influencers across Modern Work products, while engaging sales team and helping lead sales strategy. Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers.

• Lead and ensure complex technical wins. Build strategy across complex deals; map the agreed customer vision into a strategy, resolve concerns, preventing, and removing technical blockers, and validating a strong business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation.

• Drive technical assessments to create a map of the current landscape and to build the technical migration plans, thus building a solid migration business case.

• Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs. Ensure technical decision makers agree with proposed architecture and on the migration plan. Drive POCs and MVPs.

• Scale through partners and also support partner technical capacity by monitoring and analysing resources through interactions, communicating with managers, and identifying new partnership opportunities to build strategy

• Build competitive knowledge, document compete patterns, and share within the technology specialist community to drive change and escalations for competitive selling strategies.

• Proactively provide insight onto Corp, business and product groups, sales strategy, and business reviews for impact.

• Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.

• Identify and support the creation of new pipeline within customer engagements in collaboration with the Modern Work Digital Solution Area Specialist.

• Maintains MSX Hygiene by regularly updating opportunities.

• Orchestrates across other solution areas such as Security, Business Application, Azure, Partners and extended team to ensure customers gets the best possible adoption.

Qualifications

• 7+ years technical pre-sales or technical consulting experience

• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience

• OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience

• OR equivalent experience.

• 5+ years experience with developing and delivering customer demos/proof of concepts for productivity and collaboration-centric across competitive offerings.

Skills & Capabilities:

Advising Client Technical Decisions - Eg: Consultative Selling, Strategic Technical Planning, Technical Sales

Building Stakeholder Relationships - Eg: Relationship Management, Trusted Technical Advisor

Demonstrating Microsoft Solution Capabilities - Eg: Cloud Platform, Cloud Security, Pilots and Proof of Concepts (PoCs)

Readiness for Deployment - Eg: Architecture Design, Problem Solving, Project Management

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .