Career Opportunities: Key Account Manager (30562)

Requisition ID 30562 - Posted - ASSA ABLOY New Zealand Ltd - ASSA ABLOY New Zealand Group - NZL: Auckland (Albany - Armstrong Rd) - Sales, Marketing & Product Management - Posting Country (1) - Yes - Mid-senior level - Travel Required: 11%-30%

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ABOUT US

ASSA ABLOY is the global leader in access solutions, dedicated to satisfying end-user needs for security, safety, and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets. Our iconic brands, such as Yale, Lockwood, Abloy, D&D Technologies & Henderson are driven by innovation and have been recognised with ASSA ABLOY’s inclusion in Forbes’ Top 100 most innovative companies list, on four separate occasions.

We empower our people to build their careers around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities.

We are part of a global company with a diverse range of opportunities, both locally and abroad. We take great pride in the efforts of our team members who create a supportive environment and make ASSA ABLOY such a great place to work.

ABOUT THE ROLE

Your focus will be on supporting our wider market strategy, delivering exceptional customer service and creative thinking to your portfolio.

This role involves you ensuring our customers have the right product to suit their needs. You’ll support the identification of new opportunities, customer leads, and pitch to prospective customers. The expectation of this role is 2-3 days a week in our Albany office on the North Shore, with the remainder focussing on customer calls across Auckland and Northland.

Key Responsibilities:

Key Account Management

• Establish productive, professional relationships with key accounts

• Build key account business plans with regular performance reviews

• Identify new opportunities and develop strategies to commercialise

• Lead new product launches to our Locksmith & Retrofit customer base

• Coordinate and lead trade shows, conferences, expos and other similar events

• Monthly inventory forecasting

Sales Representation

Provide technical and sales support to existing products and introduce new products to locksmith customers.

• Develop and implement regular call cycle

• Provide guidance and support to customers for resolving issues

• Contribute to new product development and specification projects

• Deliver customer product training

• Gather, analyse, and provide feedback on market and customer trends

• Maintain project/opportunity information utilising our CRM

ABOUT YOU

We are seeking a dynamic, proactive individual with a growth mindset. You should be highly motivated, results-oriented, and self-aware, while also being a collaborative team player. Strong organizational skills, keen attention to detail, and the ability to engage effectively with a diverse range of customers are essential for this role.

Furthermore, you will have demonstrated:

• 2+ years’ experience in head office key account management or similar roles, ideally within a related industry.

• 5+ years’ experience in sales, marketing, or product roles, ideally within a related industry

• CRM software experience

• Negotiation and influencing skills

• Strong Microsoft Word, Excel and PowerPoint knowledge

• Great communication and presentation skills

IN RETURN

We offer a competitive salary, full-use company vehicle, bonus structure, training, and the opportunity to develop and enhance your career.

WE ARE THE ASSA ABLOY GROUP

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 51,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.