How you'll help us Keep Climbing (overview & key responsibilities)

The Alumni Engagement and Communications specialist will be responsible for implementing strategic communication plans for Retirees and Alumni. They will take on the role of “Divisional Communicator” for this group and will work closely with cross-functional teams, including Corporate Communications to convey key messages to Retirees as initiatives or campaigns are rolled out to employees. The Alumni Engagement and Communications specialist will craft and publish print and digital content, respond to questions and inquiries, participate in the day-to-day administration of Retirement and Special Programs and foster positive relationships with Retirees & Alumni.

This position is based in Atlanta, GA.

Summary of responsibilities (not comprehensive of all tasks):

• Executecommunication strategy including ongoing review of existing letters and formsfor updating and republishing

• Manageand update Deltanet, social media (Sky Hub), and other digital communicationplatforms.

• Collaboratewith internal teams & external teams (DRC) to align comms strategies forvarious initiatives impacting Retirees & Alumni (divisional communicator)

• Craftand distribute comms such as newsletters and company announcements

• Dayto day retirement and pension admin

• Demonstratesability to review and analyze data, trends and issues to resolve challenges ina timely manner.

• Partnerswith other escalation partners including AskHR team to determine process andcoordination between resources.

• Otherduties as assigned.

What you need to succeed (minimum qualifications)

• Bachelor’s degree in communications, marketing or 3 + years communications experience.

• Strong writing, editing and proofreading skills with attention to detail

• Proficient in Content Management and Social Media engagement

• Excellent interpersonal skills

• Ability to work independently, manage multiple projects and meet deadlines

• Creative thinker and storyteller with strong problem-solving skills

• Solution-oriented, multi-task capable and have demonstrated the ability to work well with others in a fast-paced time-sensitive environment.

• Demonstrates initiative and self-directs work and takes full accountability for performance.

• Must be able to handle highly confidential materials and issues effectively.

• Must possess ability to effectively interact with a variety of individuals across divisional lines and with vendors, including all levels of leadership.

• Should possess sound organizational and planning skills, excellent verbal and written communication skills, strong customer service skills.

• Must possess proficiency with PC skills including knowledge of Microsoft Excel, Word, and Power Point. SAP or other HCM proficient

• If internal, must be performing satisfactorily in present position.

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Generalknowledge of Delta's HR processes and procedures is highly desirable.

• Experience working with Retiree programs preferred

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary,industry-leading profit sharing program, and performanceincentives

• 401(k) with generous companycontributions up to 9%

• New hires are eligible for upto 2-weeks of vacation. This is earned for use in the following vacationyear (April 1 – March 31)

• In addition to vacation, newhires are eligible for up to 56 hours of paid personal time within a12-month period

• 10 paid holidays per calendaryear

• Birthing parents are eligiblefor 12-weeks of paid maternity/parental leave

• Non-birthing parents areeligible for 2-weeks of paid parental leave

• Comprehensive health benefitsincluding medical, dental, vision, short/long term disability and lifeinsurance benefits

• Family care assistancethrough fertility support, surrogacy and adoption assistance, lactationsupport, subsidized back-up care, and programs that help with loved onesin all stages

• Holistic Wellbeing programsto support physical, emotional, social, and financial health, includingaccess to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health

• Domestic and Internationalspace-available flight privileges for employees and eligible familymembers

• Career development programsto achieve your long-term career goals

• World-wide partnerships toengage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint

• Business Resource Groupscreated to connect employees with common interests to promote inclusion,provide perspective and help implement strategies

• Recognition rewards andawards through the platform Unstoppable Together

• Access to over 500 discounts,specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here