Description

Amazon Shipping is innovating in the operations and logistics space and is looking for a driven, high-performing Sales Development Representative to work with retailers in the US. In this role, you will facilitate the usage of Amazon's logistics capabilities to service their customers' needs. The ideal candidate will be excited by the opportunity to scale Amazon Shipping by driving commercial growth, and will have familiarity with leading sales prospecting, lead generation, and working with large customers.

The ideal candidate will have experience in finding prospective accounts to identify new customer opportunities, driving successful customer conversations, navigating ambiguity, and the ability to operate in a scale-up environment. You will have a proven track record of meeting and exceeding commercial goals.

Key job responsibilities

• Entry-level experience in sales development and/or technical background and interest in developing a career in sales

• Self-starter with highly developed interpersonal skills, decisive, and results-oriented with excellent written and verbal communication skills

• Work with other sales team members to ensure opportunities are understood and next steps are clearly defined via discovery and qualification calls

• Utilize product knowledge and internal resources to leverage technical skill sets to understand customers' needs

• Achieve all input and output goals including contacts prospected, leads qualified, customer calls completed, meetings scheduled, and opportunities created

• Support building leads and pipeline for the sales team by leveraging outbound prospecting and qualifying inbound opportunities, as well as supporting self-service shippers through the end-to-end registration process

• Accurately track activity and develop pipeline using a CRM (Salesforce), with the ability to leverage self-service reporting tools

• Innovate new and creative ways to engage with new customers

A day in the life

Engage internally and externally to support customers. This includes reviewing and contacting new leads assigned to you, reaching out to customers through email and phone, hosting efficient discovery calls with customers while on camera, connecting with stakeholders up and down the sales funnel and collaborating to think big to prospect new pipeline and engage with new customers.

About the team

We are a team that's dedicated to starting with the customer and working backwards. We work vigorously to earn and keep customer trust. We are the first point of contact for our customers and we obsess over them to improve their experience with Amazon Shipping. We collaborate with our worldwide cross-functional internal teams and look for ways to improve and scale our processes. We iterate, we adapt, and we operate with candid feedback to help develop a strong team of Amazonians!

Basic Qualifications

• Bachelor's degree

• Speak, write, and read fluently in English

• 1+ years sales experience (navigating prospective accounts at senior executive level to identify new customer opportunities) managing customer contacts through Salesforce, and experience working with Microsoft Office Suite (Outlook, Excel, Word).

Preferred Qualifications

• Experience in e-commerce, start ups, advertising, commercial

• Sales or equivalent certification

• Knowledge of end-to-end registration processes and workflows

• Experience working in a fast-paced and cross-functional organization

• Customer service

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.