Description

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Do you love leading customers through a variety of projects involving IT strategy, distributed architecture implementation, and hybrid Cloud operations? Can you lead world class teams that drive breakthrough mission outcomes using new IT deliver models?

AWS Professional Services is seeking a Practice Manager who has experience working with National Security customers and can lead a team of specialists across a range of disciplines. As a Practice Manager, you will be responsible for building and managing a team of professional services consultants working with customers and partners to architect and implement innovative solutions. You will routinely engage with Director, VP, C-level executives and governing boards. You will be responsible for opportunity capture and driving engagement delivery. You will work closely with partner teams; drive business development initiatives through thought leadership and customer engagement; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.

AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base. We are obsessed about successful outcomes for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs. Our professional services team must have the ability and be willing to travel to client locations to sell and deliver professional services as needed.

The ideal candidate will bring a diverse IT and/or Management Consulting background and knowledge of industry IT trends within the National Security space, leveraging this credibility as a strategic advisor to our customers, partners and internally across AWS.

• Engage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in our Strategic Accounts.

• Enable cloud transformation - develop long term Cloud Strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risks.

• Support the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contracts.

• Lead great people - build high performing teams of consultants with superior technical depth and customer relationship skills.

• Be an advocate - work with AWS engineering teams to convey partner and Strategic customer feedback as input to AWS technology roadmaps.

• Think big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement services.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

About the team

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor’s degree in information technology, engineering, computer science or equivalent experience

• 8+ years of combined relevant enterprise IT delivery experience with US Government customers or industry systems integrators

• 6+ years of relevant program management experience including agreements w/ integrators, ISVs and managed services providers

• 5+ years of hands-on delivery, or leading teams in the implementation of distributed applications

• 5+ years with applications and architectures of national security programs

• 5+ years of direct people management experience

• Ability to travel to client locations in the Washington DC Metropolitan area to deliver professional services as needed

• Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

• Selling and delivering professional/consulting services engagements to customers

• Understanding of infrastructure-as-a-service (IaaS) cloud computing transition challenges

• Ability to think strategically about business, product, and technical challenges

• Experience with cost engineering Cloud environments to ensure Customers operating at the lowest cost per Customer footprint with integrated continuous cost improvement

• Strategic business development experience including complex agreements w/ partners and customers

• Consulting or professional services delivery experience with national security customers and/or partners

• Excellent written and verbal communication skills, including group leadership and executive presentations

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $152,100/year in our lowest geographic market up to $262,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.