This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13093927

Responsibilities & Expectations

1. Build Client Relationships
   • Conduct professional client conversations that build and sustain trust and credibility.
   • Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
   • Recommend and provide accounts, loans, and services that match clients financial needs.
   • Promote bank products and services within and outside the bank.
   • Proactively make referrals to bank partners that result in additional revenue to the bank.
   • Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
   • Adhere to operating procedures and protocols.

{=html} <!-- --> 1. Deliver a Consistently Superior Client Experience - Demonstrate excellent customer service skills. - Behave in a manner to create a welcoming, engaging, professional environment for clients to experience. - Proactively resolve client issues in absence of or as directed by Bank Manager. - Respond to routine client inquiries and requests. - Perform teller duties as needed and process client transactions. - Approve transactions for other employees within your assigned authority limit. - Assist with bank opening and/or closing as directed.

{=html} <!-- --> 1. Demonstrate Compliance with Applicable Laws and Regulations - Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures. - Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position. - Actively work with clients to understand each clients normal account activity, as appropriate for this position. - Complete periodic compliance training.

{=html} <!-- --> 1. Perform other duties as assigned or required.

::: {align="left"} Required Skills & Education :::

• High School Diploma or equivalent
• Previous banking experience preferred
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows-based systems
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Capable of working with a team to determine solutions
• Ability to travel to Wichita, KS for required training your first week on the job

::: {align="left"} The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. :::

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Who we are

Equity Bank, a full-service, \$5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.\ \ At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. Were searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.\ \ Equity Bank offers a full range o f financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

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