This position is Remote

Job Summary

his position is responsible for collection and maintenance of accurate credit information on accounts. Account reconciliation and troubleshooting of any accounts as they arise. Contacts customers to confirm outstanding payments and minimizes outstanding debts. Interfaces with peers in the finance organization, equivalent counterparts in other departments, customers and 3rd party consultants, or vendors.

What you will do

• Manage collections/payment call queue: including taking payments, external collection calls

• Monitor customer accounts/ investigate data behind debits and credits

• Discovery of data in GP (accounting system)

• Contact customers to request and collect payment of past due invoices; including shift of accounts to external collection agencies

• Take actions to encourage timely debt payments

• Ensure payment is made upon agreed terms

• Ensure account is in good standing prior to new product purchase

• Resolve billing and customer credit issues

• Requesting movement of invoices, credits, or payments as necessary

• Manage ACH and CC Chargebacks

• Negotiate payments with customers

• Maintain up to date customer account interaction information, including credit data, status of pending payments, and account restrictions

• Account Reconciliation

• Ensure accuracy of CRM software to accounting system communication

• Enter new credit cases/ finance escalation (amendment) cases as necessary

• Collect payment on account

• Collection and application of CC, EFT, and check payments

• Accurately apply payment to account

• Miscellaneous fixing any unforeseen cash application errors per system error

Travel/Physical Demands

• Travel typically less than 10%. Office environment. No special physical demands required.

Qualifications

Must have:

• Typically 1 or more years of related experience.

• High School education, vocational training and/or on-the-job training. Associate's or beyond degree preferred.

• Practiced customer service skills and ability to work with a multitude of business aptitudes.

• Experience with MS Office applications.

• Good negotiating skills

• Basic understanding of accounting practices.

• Excellent verbal and written communication skills.

• Good listening, communication, and interpersonal skills.

• Capacity to work effectively under pressure and manage conflict

• Excellent organizational skills, with an ability to prioritize important projects, maintain accuracy and execute quickly.

• High-level of detail orientation

• Excellent decision-making, analysis and problem-solving skills.

Nice to have:

The posted range for this position is $17-21which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a target bonus not reflected in the posted range.

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.

• A career in the healthcare technology industry, with the ability to grow and realize your full potential.

• Competitive compensation.

• Excellent benefits package!Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid ParentalLeave, Short Term... For full info follow application link.

   

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally prote ted status.