Job Summary The purpose of the Conference Center setup team member is to ensure efficient, effective setup and breakdown of Mark Center conference and training rooms, as well as the Mark Center auditorium. Setup team members may also provide support for the conference center concierge desk, SCIF conference area, business center and joint use pre-function area.

Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Conduct setup and breakdown of meeting and training rooms, auditorium, and all other applicable conference center spaces.

• Ensure proper handling of all equipment and supplies.

• Conduct facility site inspections on a monthly basis to ensure condition and maintenance of property.

• Conduct daily furniture inventory checks.

• Perform routine morning checks to ensure all lighting is working and cleanliness of the room (trash removed, chairs and tables cleaned, etc…)

• Perform daily rounds to track room utilization.

  Additional Duties

• Assist custodial staff with house cleaning/disinfecting when required.

• Submit maintenance concerns accurately and promptly.

• Report damages and emergency situations promptly.

• Participate in daily and weekly planning meetings to reviewing event details and discuss relevant logistical matters.

• Provides exemplary customer services by responding to requests in professional and timely manner and displaying a positive demeanor.

• Participate in all other training required by funding source(s) and/or the Corporation.

• Assist in lifting and/or moving 50lbs, carrying and moving luggage, boxes, furniture, and other similar items.

• Perform other responsibilities as assigned.

  Qualifications: Education, Experience, and Certification(s )

• High School Diploma, General Educational Development (GED) required.

• Minimum of 2 years’ experience in hospitality or related industry preferred.

  Knowledge, Skills, and Abilities

• Customer service oriented and able to work efficiently in a fast-paced environment. Work well independently and as a contributing member of a team.

• High level of integrity and personal accountability.

• Ability to effectively present information in one-on-one and small group situation to customers, clients, and other employees of the organization.

• Ability to define problems and provide solutions.

• Ability to multi-task, organize, prioritize and meet deadlines on a daily basis.

• Maintain a high level of performance with limited supervision.

  Supervision Received General Supervision: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

  Safety & Health Responsibilities ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:

• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.

• Adhere to all corporate and local safety plans, policies, practices and standards.

• Be aware of and follow all safety rules of your work site.

• Report any unsafe conditions or accidents to your supervisor.

• Practice standard precautions (formerly universal precautions) always.

• Participate in mandatory or available safety training.

  Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

  Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

  ServiceSource is committed to hiring and retaining a diverse workforce and building an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information

ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 29,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.

To learn more, you may click on the following video link:

https://www.youtube.com/watch?v=hLeXVPuKm1Y&t=48s

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