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NYS Department of Labor Business Systems Analyst 1/Trainee 1/2- Albany in Albany, New York

37.5 hours per weekJob SpecificsMinimum QualificationsThis title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.NY HELPS Non-Competitive Minimum Qualifications:Business Systems Analyst Trainee 1:A bachelor's or higher degree.Business Systems Analyst Trainee 2:A bachelor's degree and one year of professional business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.Business Systems Analyst 1:A bachelor’s degree and two years of business analysis experience in a largescale automated system such as a customized Oracle People Soft application, performing the following: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.Preferred Qualifications:Ability to initiate and maintain relationships across a diverse set of stakeholders.Duties DescriptionStandard Duties:The Business Systems Analyst 1 with the Division of Technology and Innovation is responsible forassisting in the definition and development of requirements for enhancements or changes to business processes, computer systems, and related technologies. In this capacity, the primary duties may include, but are not limited to:• Support end-user proficiency with new systems, programs, and applications with business units.• Work with NYS ITS in implementing new advancements in the field of system and end-user technical support.• Determine system efficiency and functionality by liaising with internal departments and end-users.• Work with business units on performing system analysis onsolutions/applications.• Document all procedures and update them as necessary.• Work with NYS ITS on tracking priority requests as well asincidents.• Gather needed requirements and work with Lead BA onimplementation.• Keep management up to date on issues and workload.• Conduct general requirement gathering for the improvement or automation of processes or functions.• Research and document current or state-of-the-art business practices and processes and analyzes viability of integration into agency programs.• Relays current system needs and limitations to be addressed with technology solutions.• Participate in the implementation of business systems, interface changes, and enhancements.• Assist with user acceptance testing of application enhancements.• Assist with training on new procedures, software and/or the creation of procedure manuals.• In coordination with staff from Office of Information Technology Services (ITS), perform duties associated with the support, maintenance, and improvement of NYSDOL computer applications and accounts.• Write and execute SQL queries.• Develop and use Access databases.Additional CommentsCandidates with no previous state service will begin at the starting rate of the salary range listed above.If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.Telecommuting is available and can be discussed during the interview.We offer a comprehensive benefits package, including:• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).• Choice of several affordable and competitive health insurance plans• Dental and vision insurance plans at no additional cost• Membership in the NYS Employee’s Retirement System• NYS Deferred Compensation Investment Plan• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)• Eligibility to apply for tuition reimbursement for qualifying employees and courses• Paid Parental LeaveOur mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-usDOL is committed to fostering employee engagement and work-life balance. We offer telecommuting (up to 40%) and alternative work schedules to eligible employees. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Minimum Salary: 52198 Maximum Salary: 82656 Salary Unit: Yearly

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