Housekeeper

The housekeeper is responsible for upholding the companys cleanliness standards of all guest rooms and common areas located in the hotel.

PRIMARY DUTIES AND ACCOUNTABILITIES

Cleaning Responsibilities Change and replace all bed linens and towels. Sanitize and clean all restrooms. Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture. Vacuum/mop all floors. Restock all room amenities. Assure all rooms are set up to company standards. Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.

Guest Service Offer guests assistance whenever possible. Responsible for resolving escalated customer relations issues. Answers inquiries pertaining to hotel policies and services. Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security.

Other Duties as Assigned

Completes daily housekeeping report Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers. Reports any maintenance, security, or safety issues to the appropriate staff.

SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE High School Diploma, GED, or equivalent years of relevant work experience required. Previous housekeeping experience highly preferred. Ability to efficiently work under time constraints. Superior customer service skills. Ability to work with cleaning chemicals. Must be able to lift, push, and pullLight to Medium Weight Objects frequently. Able to work a flexible schedule.

JNC Hospitality LLCprovides[equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements,JNC Hospitality LLC[ complies [with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.JNC Hospitality LLC[ employs only U.S. citizens and aliens who are authorized to work in the U.S. in compliance with the Immigration and Nationality Act, 8 U.S.C. 1324B. which requires that all employees present original documentation that establish identity and employment authorization within 3 business days of the date employment begins (also referred to as the hire date). *DFWP *]{new="" roman="" times=""}]{new="" roman="" times=""}]{new="" roman="" times=""}]{new="" roman="" times=""}