Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

The Operations Manager is responsible for overseeing the entire operational management system within the organization. This role involves developing and implementing operational policies and procedures, managing a team of operational professionals, and ensuring that operations meet or exceed customer expectations. The Operations Manager conducts regular audits, reviews operational performance data, and collaborates with other departments to drive continuous improvement initiatives. Key responsibilities include managing operational documentation, ensuring compliance with industry standards and regulations, and reporting on operational performance to senior leadership.

Responsibilities:

• Managing daily operations and ensuring smooth functioning of the organization

• Developing and implementing operational procedures and policies

• Monitoring and analyzing operational metrics to improve efficiency and productivity

• Coordinating with different departments to ensure timely completion of tasks

• Identifying and resolving operational issues and challenges

• Ensuring compliance with regulations and standards

• Managing inventory and procurement processes

• Overseeing budget and cost control measures

• Training and developing team members to improve performance

• Collaborating with senior management to define goals and strategies

• Conducting regular audits to assess operational performance and identify areas for improvement

• Maintaining records and preparing reports on operations and performance

• Identifying and implementing innovative solutions to streamline processes and improve overall operations

• Managing vendor relationships and negotiating contracts

• Participating in strategic planning and decision-making processes

• Staying updated on industry trends and best practices to ensure operational excellence.

High Impact Behaviors:

• Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives.

• Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams.

• Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders.

Qualifications:

• Bachelor’s in Business Administration, Supply Chain Management, or related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.

• Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL).

• In-depth understanding of inventory management principles and practices.

• Experience with conducting inventory audits and implementing process improvements.

• Proficiency in inventory management software and systems.

• Ability to work collaboratively with other departments to resolve inventory issues

• Proven ability to influence and drive change across various levels of the organization.

• Exceptional communication skills, both verbal and written, to effectively convey complex information to stakeholders.

• Solid project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.